I can't sign in

"Incorrect email or password", a locked account or a Google error? Here's what each one means and how to fix it.

"Incorrect email or password."

• Check the email for typos — it must be the one you signed up with.
• If you always used Continue with Google or LinkedIn, your account may have no password. Use those buttons, or set a password with Forgot password.
• Still stuck? Reset your password — it takes a minute.

Too many wrong attempts

After 10 wrong passwords in a row, sign-in is blocked for 15 minutes — even the right password won't work during that time. Wait 15 minutes, or reset your password, which lifts the block straight away.

"That email is already linked to a different sign-in method."

Sign in the way you did before (email and password, or the other social button), or reset your password and use email sign-in.

"Your account is not active. Contact support."

Your account has been paused. Please contact us and we'll look into it.