Skip to main content
emobility.academy

How do I contact support?

Enrolled learners get fastest help from a support ticket on the dashboard. Anyone can use the contact form, email or phone.

If you have an account: raise a ticket

  1. Go to Dashboard → Support and press New ticket.
  2. Pick a Category (General, Course access, Technical issue, Live class help, Placement & career, Extension request or Other) and a Priority.
  3. Write a one-line Subject and the Details — what happened, what you expected and what you've tried.
  4. Optionally choose the Related course and paste an Attachment URL (a Drive link or screenshot link).
  5. Press Create ticket. Replies appear on the ticket, and you can reply back from the same page.

Other ways to reach us

  • The contact form — we reply within one working day.
  • Email [email protected]
  • Call +91-99109-18719
  • Hours: Monday – Saturday, 10:00 – 19:00 IST (closed on national holidays).

Asking about a payment? Include your Razorpay payment ID (it starts with "pay_") so we can find it quickly.

Didn't solve it? Contact support — tell us what you tried and include screenshots if you can.