Privacy Policy
Who we are
Welcome to the E-Mobility Academy by DIYguru. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you access our website and services. By using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you register for an account, enroll in a course, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and the time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To manage your account, process transactions, deliver course content, and provide customer support.
- Communication: To send you administrative information, updates, security alerts, and support messages. We may also send marketing communications if you have opted in to receive them.
- Analytics and Research: To analyze usage trends, understand user behavior, and improve our website and services.
- Security and Fraud Prevention: To protect our users, enforce our terms and conditions, and detect and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business deal.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: We may disclose your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our users and the public.
4. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information through your account settings.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email you receive or by contacting us directly.
- Data Deletion: You may request the deletion of your account and personal data by contacting us at support@emobilityacademy.com. Please note that we may need to retain certain information for legal or administrative purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@emobilityacademy.com, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By providing us with your information, you consent to such transfers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
E-Mobility Academy by DIYguru
Email: support@emobility.academy
