Can I get a refund?
Refunds depend on how long ago you enrolled and how much content you've used. Programme students request one from Fees & Refunds.
Our refund policy sets the rules. In short: refund eligibility depends on how many days since you enrolled and how much of the course content you've accessed, worked out when you submit the request. The standard refund window closes 14 days after enrolment. Exceptional circumstances (such as a medical emergency) are reviewed case by case.
Programme students
- Go to Dashboard → Fees & Refunds. The Refund eligibility card shows your current window, refund tier and the eligible amount.
- Under Refund requests, press Request refund.
- Choose a Refund category, explain your reason (at least 10 characters) and press Submit request.
- Track its status in the same section. You can have one open request at a time.
Bought a single course?
Raise a support ticket with the course name and your Razorpay payment ID.
Approved refunds go back to your original payment method. Bank-loan enrolments are refunded to the lending bank. Disagree with a decision? Email [email protected].
Didn't solve it? Contact support — tell us what you tried and include screenshots if you can.