My payment failed, but money was deducted

Don't pay again straight away. Most payments are confirmed within minutes; if your course doesn't appear, send us the Razorpay payment ID.

Sometimes the payment goes through but your browser loses the connection before we confirm it. Razorpay also tells us about every payment directly, so your enrolment is usually completed automatically.

1. Wait a few minutes, then check Dashboard → Progress under Your courses, or open the course page — it should say Continue learning.
2. Check your email for the enrolment confirmation.
3. Still not there? Find the payment ID in your Razorpay receipt email or SMS (it starts with "pay_") and raise a support ticket with it, the course name and the amount.

Please don't buy again while you wait — that can charge you twice. If you closed the Razorpay window before paying, you'll see "Payment cancelled — you can try again."