Why do I have to verify my mobile number?
New accounts confirm their WhatsApp number with a 6-digit code before using the dashboard or a free trial. You can get the code by email instead.
After you sign up (and before you start a course's free trial), we ask you to confirm your number. Our counsellors use it to help you with courses and placements.
- On the Verify your account page, check your Mobile number.
- Press Send code on WhatsApp. Not on WhatsApp? Press Not on WhatsApp? Email me the code instead — the code goes to your account's email.
- Type the 6-digit code and press Verify. You'll be taken on to where you were going.
- A code is valid for 10 minutes.
- You get 5 tries at a code — after that, send a new one.
- You can ask for a new code after about 45 seconds, and up to 5 codes an hour.
Typed the wrong number? On the code screen press Change number / use email, fix it, and send again.
Didn't solve it? Contact support — tell us what you tried and include screenshots if you can.