My name or details on the certificate are wrong
Certificates use the name on your account when they're issued. Fix your name in Profile, then ask support to reissue.
- Correct your Full name on Dashboard → Profile.
- Raise a support ticket asking for the certificate to be reissued. Mention the course and the correct spelling.
Finishing a course soon? Check your name now — it's copied onto the certificate the moment it's issued.
Spotted a different mistake, such as the wrong course or date? Mention it in the same ticket.
Didn't solve it? Contact support — tell us what you tried and include screenshots if you can.