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My name or details on the certificate are wrong

Certificates use the name on your account when they're issued. Fix your name in Profile, then ask support to reissue.

  1. Correct your Full name on Dashboard → Profile.
  2. Raise a support ticket asking for the certificate to be reissued. Mention the course and the correct spelling.

Finishing a course soon? Check your name now — it's copied onto the certificate the moment it's issued.

Spotted a different mistake, such as the wrong course or date? Mention it in the same ticket.

Didn't solve it? Contact support — tell us what you tried and include screenshots if you can.