My course access has ended — can I get more time?

If your access has ended, the course page shows the date and a Request access button. Your progress is kept.

1. Open the course page. You'll see Your access ended on … and how far you got.
2. Press Request access. Your coordinator reviews it.
3. Follow the request on Dashboard → Extensions for programme courses, or on Support for other courses.

If it's approved you'll see Request approved and your new deadline. If it's declined you can Request again.

Locked because of an unpaid fee instead? See "Access paused for pending fees".